PRIVACY POLICY

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Details: Name, email address, phone number, and mailing address.
• Payment Information: When making a purchase, we collect payment details (processed securely via third-party payment processors).
• Technical Data: IP address, browser type, device information, and cookies to improve our website experience.
• Communications: Any information provided when contacting us via email or phone.

2. How We Use Your Information

We use the collected data to:

• Provide, operate, and maintain our website and services.
• Process transactions and send order confirmations.
• Respond to customer inquiries and provide support.
• Improve our website, services, and user experience.
• Send promotional emails (you can opt out at any time).
• Comply with legal obligations and protect against fraud.

3. Sharing of Information

We do not sell, trade, or rent yourpersonal information. However, we may share information with:

• Service Providers: Third-party vendors assisting with payment processing, shipping, and marketing.
• Legal Authorities: When required by law or to protect our rights and users' safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing.
• Opt-out of marketing communications.
• Request data portability.

To exercise these rights, contact us at support@agency-aurora.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised effective date.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Aurora Global Holdings Limited
Suite C, Level 7, World Trust Tower,

50 Stanley Street, Hong Kong
Email: contact@renewine.com
Phone: +852 5808 0520